Reputation Management

Maybe you’re a new business, or a seasoned business owner with many years under your belt. We understand the time and effort you put into starting and running your business, and your reputation is important to you.  “Word of mouth” has changed significantly over time, with consumers changing from simply telling their neighbors and coworkers their experience with your business, to now having the ability to spread the word online, whether good or bad, with a few clicks on their computer or mobile device.  When someone complains about a problem with a company, their review can have a ripple effect that spreads to other sources. If you’re proactively monitoring your reviews, then you have the ability to  address any potential issues before they turn into something worse.

Managing Reviews Doesn’t Have To Be A Full Time Job

We make it easy to take control of your reputation with competitive benchmarking and a suite of tools for managing reviews and managing Google results. With Upton Technology Group, you can respond to Google, FaceBook, and other review platforms, in just two clicks using pre-loaded templates, and send messages through email, social media, and online review platforms.

• Compile reviews from dozens of sites so you can easily see what’s being said about your business.
• Monitor where your business is mentioned in a variety of sources, including news sites, blogs and social networks.
• Highlight the most positive and negative mentions using automated sentiment analysis.
• Use competitive benchmarking to see how a business stacks up to the competition on social media outlets and local search.
• Respond to Google and Facebook reviews in just two clicks using pre-loaded default templates. Plus, your can edit or delete any templates and customize your own.